Seven Reasons Why SMEs Need To Invest In Delivery Management Software (DMS)
COVID-19 lock downs are putting great pressure on ‘last mile’ delivery and logistic providers, as many consumers are purchasing meals, groceries and goods online via mobile apps. This presents many small and medium-sized enterprises (SMEs) with a challenge. How do they deliver in the most efficient way – in markets where competitive pressures are often brutal? In other words, how do they manage the logistics of the ‘last mile’ (or two)? What is DMS? Delivery management software (DMS) is at the core of any business which requires pick-up and delivery services to get its goods to customers in real time. DMS connects merchants, couriers and customers through a single communication platform. The solution helps business owners to get insightful analytics about the number and status of orders, delivery processes and average delivery time. In short, it improves efficiency. Below, we identify seven key reasons why owners of businesses – and especially SMEs - should con...